By accessing or using this website, you agree to the terms of this Privacy Policy. We at www.energysavingsguru.com are committed to protecting your privacy and recognise the importance of the responsible use of information collected via this site. The purpose of this policy is to explain the nature of the information we record and store about you and how it is used. We reserve the right to alter the policy from time to time at our sole discretion.
 

Personal Information
 

This Website enables businesses to find suitable suppliers of energy in which they are interested.

You may request quotes or other product or service information through this Website by either completing our online questionnaire or contacting us directly via email, telephone, or alternate means. In either case, you will be asked for certain personal details, including (but not limited to):

• Your first name, last name, email address, telephone number, postal code, existing supplier, company name, contract end date, and company address.

• You may also be asked for your meter and consumption details.

From time to time, we may ask our website visitors to provide us with different or additional details to assist us in understanding their requirements or finding suitable suppliers for them. We may also change our online questionnaire.
 

Contacting You by Email or Telephone
 

If you use any of the services provided on the website and leave your telephone or email address, you agree for us or the suppliers we work with to contact you regarding the services you used on our website. You agree to be added to our subscriber list to be updated on any future updates or services we may deem relevant and of interest. You also agree for us to retain this data for future purposes.
 

Why We Collect Information
 

We retain data collected on the website about you in order to:

• Inform you about our other services or other relevant products, promotions, and services.

• Update and maintain our customer records.

• Customise the content of our website and assist us in improving our services to you.
   

Sharing Your Data
 

When you request price comparisons, quotes, or further information for products or services shown on our site through our online forms or otherwise, we may:

• Contact you by email or telephone with the information.

• Contact you by email or telephone to confirm or verify your contact details or the details of your request.

• Pass on your personal information and the details of your request to selected suppliers of services for which you have requested information, who may contact you directly by SMS, telephone, email, or post.
   

Partners
 

I consent for my data I've provided to be passed to third parties relating to my quote request, in order to gain the requested quotes. This is to process my quote, and I understand my details will not be sent to all of them, only the relevant suppliers. We may also periodically share your details with these third parties to proactively contact you with a quote for future supplies that may be of interest to you.
 

Recording Data and Security
 

The privacy and security of your personal information are very important to us. We want to assure you that your information will be properly managed and protected while in our hands and will be stored electronically on computer systems at www.energysavingsguru.com.
 

General Data Protection Regulation 2018
 

The General Data Protection Regulation defines the legal responsibilities of data users such as ourselves. The Regulation governs the collection, storage, use, and transfer of personal data. Personal data is any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier, or to one or more factors specific to the identity of that natural person.

Energy Savings Guru will seek to comply with the General Data Protection Regulation when handling your data.
 

Accuracy
 

You agree that all submitted information is correct to the best of your knowledge. Energy Savings Guru will not be held accountable for any information given falsely.
 

Energy Savings Guru will do its best to maintain the accuracy of the personal information you supply to us. You have the right to request a copy of all the personal information we hold about you in a Subject Access Request. To do this, simply write to us at 20 Allandale Road, Leicester, England, United Kingdom, LE2 2DA, enclosing a cheque for £10.00 payable to Energy Savings Guru to cover our administrative costs in dealing with your request.

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
 

Cancellation or Removal of Data
 

If at any point you would like to cancel your request or have your data removed from our records or from relevant third parties, please email hello@energysavingsguru.com.

We will not contact you again after that unless requested otherwise.
 

*Calls may be recorded for quality and training purposes.